12 topics across the module
Pronunciations
Build a professional-sounding accent — tones and clarity matter in the boardroom.
Self-Intro
Introduce yourself, your role, and your company in a polished, confident way.
Phone Call with Customer
Handle inbound and outbound calls professionally — greetings, holds, and closings.
Business Negotiations
Navigate price discussions, terms, and agreements with the right vocabulary and tone.
Trips
Arrange business travel, hotel check-ins, and small talk with mainland counterparts.
Product Inspection
Discuss specifications, quality standards, and factory visits in Chinese.
Dispute Resolution
Handle complaints, misunderstandings, and escalations calmly and professionally.
Event Gift Etiquette
Understand the cultural rules around giving and receiving gifts in a business context.
Work Reports
Present data, summarise results, and give updates in structured, formal Chinese.
Investment & Financial Terms
Discuss budgets, ROI, forecasts, and financial documents with confidence.
Interview
Prepare for job interviews or conduct them — questions, answers, and professional register.
Legal Terminology
Understand contracts, clauses, and compliance language used in business dealings.